Beautys

Beautys (“Beautys”, “we”, “us” or “our”) is operated by Beautys Trust. We respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, contacting us or otherwise interacting with our business.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or make a purchase from beautys.com.au.

Our Details Business: Beautys Legal entity: Beautys Trust Address: Unit 2, 4 Glen Dhu Street, South Launceston, Tasmania, Australia Email: support@beautys.com.au Website: beautys.com.au Beautys currently sells and ships products within Australia.
Information We Collect When you use our website or purchase from Beautys, we may collect personal information necessary to provide our products and services. This may include:

Your name
Billing and shipping address
Email address
Telephone number, where provided
Order and purchase information
Products you have viewed or interacted with
Communications you send to us
Information associated with returns, refunds or customer service enquiries
Technical information such as your IP address, browser, device and website activity
Marketing preferences and interactions with our communications

We only seek to collect information that is reasonably necessary for operating our business and providing our services.

Payment Information When you purchase from Beautys, payments may be processed by third-party payment providers.

Payment providers may collect and process information necessary to complete your transaction, including payment card or other financial information. Beautys does not need to directly store your complete payment card details where those details are securely handled by our payment provider. Payment providers have their own privacy and security practices governing the information they process.

How We Use Your Personal Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery of your purchases
Process payments, refunds and returns
Send order confirmations and shipping updates
Respond to questions and customer service enquiries
Maintain customer accounts where applicable
Detect or prevent fraudulent or unauthorised transactions
Operate, maintain and improve our website
Understand how customers use our website
Improve our products and services
Comply with applicable legal, accounting and regulatory obligations
Send marketing communications where you have consented to receive them or where otherwise permitted by law

We do not sell your personal information.

Email Marketing

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send you information about Beautys products, new releases, promotions, special offers and other relevant news. You can unsubscribe from marketing emails at any time by using the unsubscribe option included in our marketing emails.

Unsubscribing from marketing communications does not prevent us from sending transactional communications that are necessary for an existing order or customer service matter.

Cookies and Website Technologies

Beautys may use cookies and similar technologies to operate our website and understand how it is being used. Cookies may be used to:

Remember items in your shopping bag
Maintain website functionality
Remember certain preferences
Measure website traffic and performance
Understand how visitors interact with our website
Support analytics and advertising services
Improve the shopping experience Some cookies may be provided by third-party services used by Beautys. You can control or disable cookies through your browser settings, although disabling certain cookies may affect some website functionality.

Analytics and Advertising

We may use analytics, advertising and related technologies to understand website traffic, measure the effectiveness of advertising and improve our services. These services may collect information about your browser, device, IP address and interactions with our website through cookies and similar technologies. Where applicable, these third-party providers process information according to their own privacy policies.

When We Share Information

We may disclose personal information to trusted third parties where reasonably necessary to operate Beautys. These may include:

Website and e-commerce service providers
Payment processors
Shipping and delivery providers
Email and communications providers
Website hosting and technology providers
Analytics and advertising providers
Professional advisers where necessary
Government agencies, regulators or law enforcement where disclosure is required by law We only disclose information as reasonably necessary for these purposes or as otherwise permitted or required by law.

Shipping Providers

When you place an order, we may provide your name, delivery address, contact information and other necessary delivery details to postal, courier or logistics providers so your order can be delivered. These providers may process that information according to their own privacy practices.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling legal, tax, accounting and business requirements.

When information is no longer reasonably required, we may delete, destroy or de-identify it where appropriate and permitted by law.

Overseas Service Providers

Although Beautys currently sells and ships within Australia, some technology, website, payment, analytics, email, hosting or other service providers we use may process or store information outside Australia. Where this occurs, your information may be subject to the laws and privacy requirements of the country in which it is processed.

Accessing or Correcting Your Personal Information

You may contact us if you would like to request access to personal information we hold about you or believe that information we hold is inaccurate or requires correction. We may need to verify your identity before responding to certain requests. Requests can be sent to: support@beautys.com.au

Privacy Complaints

If you have a concern about how Beautys has handled your personal information, please contact us at: support@beautys.com.au Please provide enough information for us to understand and investigate your concern. We will take reasonable steps to review and respond to privacy complaints.

Children's Privacy

Our website and products are intended for general consumers and are not specifically directed toward children. We do not knowingly seek to collect personal information from children where it is not reasonably necessary or appropriate.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Beautys is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of third-party services before providing personal information to them.

Australian Privacy

We handle personal information in accordance with applicable Australian privacy requirements.

Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to Beautys, we will handle personal information consistently with those requirements. Nothing in this Privacy Policy is intended to exclude any rights or protections that cannot lawfully be excluded.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal obligations. The current version will be published on our website with the date it was last updated.

If you have questions about this Privacy Policy or how Beautys handles personal information, please contact: Beautys Trust trading as Beautys Unit 2, 4 Glen Dhu Street South Launceston, Tasmania Australia Email: support@beautys.com.au Website: beautys.com.au