Beautys Trust, trading as Beautys. Launceston, Tasmania. Last updated 29 August 2026.
1. Australia only
We ship within Australia only. No international shipping yet. If that changes, this page will change with it.
2. Carrier
Orders go with Australia Post. Once a parcel is in their network, they run delivery. Tracking is sent when they give us a number.
3. Dispatch
We aim to pack on business days, usually 1–2 days. Sales, weekends and public holidays can slow that. Dispatch time is not the same as delivery time.
4. Delivery times
Australia Post times are estimates, not a promise. Location, service, weather, peak volume and holidays all move the date. We cannot lock a calendar day unless we say so at checkout.
5. Cost
Postage shows at checkout. Free shipping $100+ and any promo rates use the terms shown when you buy.
6. Address
You are responsible for a complete address — name, street, unit, suburb, state, postcode. A bad address can mean extra postage. Tell us before we dispatch if you spotted a mistake.
7. Tracking
Tracking can take a few hours to wake up after we hand the parcel over. We don’t control Australia Post’s tracker.
8. Delays, loss, damage
Contact us if it is late, missing or smashed. Send the order number and, for damage, photos of the box and bottle. Your Australian Consumer Law rights stay intact.
9. Authority to leave, PO boxes
If you choose authority to leave, that delivery is on you once it is dropped. PO Boxes and Parcel Lockers are fine where Australia Post allows them.
10. Perfume in the post
Bottles contain alcohol. We pack them for ordinary postal rules. Keep them out of heat and follow the bottle.
11. Remote and peak
Regional and remote addresses take longer. Christmas, sales and public holidays take longer. Build in extra days if you need it for a date.
12. Contact
Beautys Trust, Launceston, Tasmania.
Email: support@beautys.com.au